If they don’t, consider contacting Avast’s support team. The methods listed above should help you solve the problem with the SecureLine VPN not working. In some other countries, the government doesn’t enforce such strict regulations but internet service providers can still choose to block your access to the internet if you use a VPN.
These countries include Belarus, China, Turkmenistan, Iraq, Turkey, and North Korea. In some countries, the use of a Virtual Private Network is forbidden. Fix 5: Ensure Your ISP Isn’t Blocking The VPN It can help to disable this feature in the settings panel. However, if the chosen server is currently unreachable, you won’t be able to use the VPN until you manually select another location. Most VPN services automatically choose a server location for you. Fix 4: Disable The Auto Location-Choosing Feature However, if you share your account with multiple family members and friends, and they all use the product at the same time, it’s very possible that you will exceed the limit. SecureLine sets the limit higher than many of its competitors, allowing for up to 10 devices to be connected simultaneously, which will be more than enough for most users. VPN services rarely allow for an unlimited number of devices to use the product on one account. Fix 3: See If There Are Too Many Connection Attempts To make sure this is not preventing you from using Avast’s services, check your License and ensure everything is as it should be. When your subscription expires, you won’t be able to continue using the software until you pay. Users often cancel automatic license renewal or accidentally remove their payment method, both of which have the same outcome. Outages will rarely last longer than an hour. In such situations, the best thing you can do is be patient. If their answer is yes, the issue is probably related to Avast’s servers. If you know someone else who also uses Avast services, ask if they are currently experiencing the same problem.
You can use a website called Is It Down Right Now to check the current Avast server status. Fix 1: Check If The VPN Service Is DownĪlthough it’s rare, the VPN service could be down during scheduled maintenance periods or unexpected outages. We have included all the solutions in this guide. Many PC users will be unsure what to do in such a situation. One issue is the fact that SecureLine doesn’t display a message when this happens. It seems that the SecureLine VPN occasionally malfunctions, leaving its users exposed to both privacy and security risks. Judging by test results, it appears their complaints were justified. SecureLine VPN users have reported the service not working as intended, claiming the problem is not on their end.
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